All tickets for Rose City Comic Con 2017 purchased before Aug. 6th have shipped and badges should arrive soon, if they haven’t already. VIP badges and landyards have begun shipping as well. Please check your Showclix order to ensure that you selected the “mail” option and not “print at home” or “will call.”
If you have not received your order, please send us a private message on Facebook or Twitter with your Showclix confirmation number. Please note that all Peter Capaldi VIP badges will need to be picked up at the convention center.
If you selected either “print at home” or “will call,” then you will need to exchange your tickets for badges at the convention center. You can make the exchange for any day’s badge as early as Friday, Sept. 8th at 1:00pm. We will not be hosting an early badge exchange this year.
Your Showclix receipt email should have a QR code. That QR code can be saved to your phone’s wallet, much like an airline ticket. It can be scanned to receive your badges, autographs, and other merch items multiple times at the convention center until you have redeemed all of your purchases. Autographs can be redeemed with that printed receipt or QR code anytime a guest is at their booth.
Please note that giving that QR code to someone else will allow them to have access to everything in your order. Tickets and badges are nonrefundable but 100% transferable, meaning you can sell or give them away to anyone else. Badges cannot be replaced. Please do not lose them.
Badges can be upgraded! You can also add autographs or other merch. If your badges have already shipped, you will need to make the exchange for the upgraded versions at the show. Please call ShowClix customer support 888-718-4253 – Mon-Fri from 9am-9pm ET to upgrade or add items to your order.
Photo ops can be upgraded, too! You will need to refund your original order and make a new purchase through Epic Photo Ops before August 31. Photo ops are through Epic Photos and are “print at home.” Please select which day you would like your photo op and a times will be assigned and emailed to you a week before the show.
The convention schedule, including panels and celebrity guest appearances, is now live. We may sell out of the 3-Day Weekend Passes before the convention. Single day tickets will likely still be available at the door. Some celebrity autographs and photos, like Peter Capaldi, may sell out before the convention.
If you have any questions, please read our FAQ page. If you have further questions, please send us a direct message on Facebook or Twitter as it is easier to track. We are receiving a high volume of questions, but will do our best to get back to you soon.
Thank you and see you all soon for our biggest and best year yet!