Show FAQ - Rose City Comic Con test

FAQ

Our FAQ provides answers to common questions people have about the show. Search the categories below for your question, and if you still can't find the answer you're looking for, contact us here or via our social media channels.
  • QWhat about Accessibility?
    A

    Rose City Comic Con strives to create an inclusive and friendly environment for all of its attendees. We are happy to provide a variety of services to help you enjoy your experience!


    Getting to the Show

    Trimet
    Portland’s TriMet MAX light rail stops 300 times a day at our front door, connecting riders to downtown, surrounding neighborhoods, the Oregon Zoo, and Portland International Airport. Portland Streetcar’s Central Loop stops at our MLK lobby entrance every 15 minutes. Also, at the MLK lobby entrance, TriMet’s Bus Line No. 6 provides access to downtown stops and outlining areas.







    Accessibility and Companion Bracelets
    Rose City Comic Con provides accessibility bracelets and companion bracelets for those with mobility, vision, hearing, or other difficulties that allow attendees and companions wearing accessibility and companion bracelets to skip lines for autographs, and photo-ops and has access to seating for panels after VIP seating and before general admission. There will be some designated seating, however, you are not required to sit in those seats if you do not want to. 


    For 2017 we have instituted a bag check due to increase the safety of our attendees. Anyone needing an accessibility bracelet should enter through the VIP entrance which also services as our Accessibility entrance to ensure a much shorter wait and faster access to the event.




    ASL and Other Requests
    ASL interpreters will be on the main stage of our large panel room signing for all the celebrity panels.
    You may check at the information booths for information on ASL interpreter availability.







    Quite Rooms
    We have a quiet room available for those who require a bit of quiet away from the show, please see the map in the program guide for the location.
    Additionally, if you are a nursing mother, we have a mother’s room available, please see the map in the program guide for the location.







    General Accessibility of the Convention Center




    • Grounds, walks and floor surfaces along accessible routes are stable, firm, and non-slip under most weather conditions.

    • Sidewalks, leading from the front driveway loading and unloading zones for shuttle buses and taxis, and leading to the main facility entrances, are free of abrupt changes in surface level.

    • Sidewalks and ramps have a 36 inch clear opening.

    • Handrails are mounted 33 inches above the ramp surface, no more than 2 feet from the wall.

    • All lobby access points have automatic doors.

    • All thresholds at exterior doors are flush with the floor.

    • All stairs have handrails.






    Elevators




    • All levels of the building are reachable by elevator.

    • Raised Braille indicates both call buttons and floor designations.

    • Control call buttons and alarm buttons are accessible to persons in wheelchairs.

    • Elevator doors are equipped with an automatic bumper safety system.






    Restrooms




    • Restrooms for each gender are available in public areas.

    • Family and gender neutral restrooms are also available in public areas.

    • Restroom entrances have a clear opening of 32 inches and all public restroom entrances have automatic doors.

    • Sinks are mounted at least 29 inches from the floor (measured from the bottom of the apron) for wheelchair knee clearance and the drainpipe allows for toe clearance.

    • Faucet controls automatically start through sensors.

    • All restroom dispensers and accessories are within reach of a person seated in a wheelchair.

    • All restrooms have at least one stall with a clear, 32 inch opening.

    • The accessible toilet stall is arranged to provide either side or front approach by someone in a wheelchair.

    • Grab bars are of sufficient length located along the sides and back of the accessible stalls.

    • Flush controls and toilet paper rolls are positioned so someone using a front approach to the toilet can reach them.






    Meeting rooms, ballrooms and exhibit halls




    • All meeting rooms, ballrooms and exhibit halls are accessible by wheelchair.

    • Hallways and corridors between rooms have a clearance of 36 inches with allowance space for turning and passing.

    • Doors to rooms have a clear opening of 32 inches.

    • Thresholds of interior doors have a maximum edge height of half an inch.

    • Meeting rooms, ballrooms and exhibit hall floors are non-slip, level and independently negotiable by persons in wheelchairs.

    • Wheelchair lifts are available to use with raised podiums and platforms and should be requested ahead of time to prepare for use.

    • Microphones are available and easily adjusted for flexible use.

    • Meeting rooms and ballrooms can be equipped with Assistive Listening Device transmission through existing systems. Request ALD at time of show registration or when purchasing tickets.






    Wheelchair and scooter on-site rentals




    • The center works with a third-party-vendor, ScooterBug, to offer five wheelchairs and five electric convenience vehicles for rent to patrons.

    • Wheelchairs are $15 per day.

    • ECVs rent for $35 per day. Available to rent onsite, on a first come first serve basis.

    • The rental period is on a daily basis, not per 24 hour period.

    • Wheelchairs and ECVs can be returned at any point during the day, but will be charged the full rate.

    • Wheelchairs, scooters & other power-driven mobility devices (i.e. Segways)

    • OCC only allows powered wheelchairs, scooters and Segway’s for people with disabilities as defined under the Americans with Disabilities Act and as long as they can be operated safely in our facility.

    • Only electric or battery powered OPDMD are allowed inside the facility.

    • OPDMD cannot travel at a speed greater than the pedestrian traffic.

    • OPDMD users travel the pedestrian route.

    • OPDMD users understand that on-site storage space is limited.






    Parking and drop-off, loading zones




    • All parking levels in the Oregon Convention Center parking garage include accessible spaces within easy access of elevators.

    • There are 10 accessible spaces on parking level one and 11 accessible spaces on parking level two.

    • Parking level P2 includes accessible areas with a 9 foot high ceiling clearance to accommodate adapted vehicles.

    • Passenger drop-off and loading zones, All zones are located on an accessible route to an accessible building entrance. All zones have adequate vertical and horizontal clearance.

    • Not all zones have an unobstructed accessible aisle next to the vehicle pull-up space. There is a public use sidewalk, which may be obstructed by pedestrians and attendees.

    • There will be a bag check at the elevators in the garage. If you park in the OCC garage please proceed to the elevators rather than trying to locate an exit to the exterior of the building. 






    Service Animals
    We love our animal friends, but the convention center prohibits all animals on its campus. This includes therapy or anxiety pets. Only animals trained to provide assistance to an individual with a disability, through a specific action, are allowed.







    Questions?
    If you have questions or need clarification, please send an email to: info@rosecitycomiccon.com

  • QHow do I redeem an Autograph I bought online?
    A
    You will bring the QR code you received when you made your purchase. This would have been emailed to the email address you used at the time of purchase. You can bring this QR / Barcode with you to be scanned at the time of redemption at the guests location.
  • QHow does advance merchandise purchases work?
    A
    Great question! You will bring your ShowClix confirmation QR Code with you (on your phone is fine) and head into the Oregon Ballroom / Ticketing. From there you can exchange your tickets for Badges and head over to the fulfillment station located in the same room where we will scan that QR code and give you the items you purchased in advance. If you already have your badges you can head right over to the fulfillment station.
  • QCan I enter my store-bought costume into the contest?
    A
    Prefabricated, store-bought costumes cannot compete. Costumes must have been made by the contestant. A portion of the costume may be made from purchased goods or commissioned work, but more than 60% should have been constructed by the wearer. Significant help from family and/or friends is acceptable.
  • QCan I use the same costume as last year?
    A
    Your costume cannot have been entered into a Rose City Comic Con competition or any other costume contest to be eligible for entry. However, a costume that has simply been worn or tested to walk the floor at this or another convention is considered acceptable.
  • QCan we enter our group costume into the contest?
    A
    We would love to spotlight coordinated cosplay efforts. However, groups will not be eligible for awards or prizes. If they want to be judged, group participants will need to register in one of the individual categories as well.
  • QDo I have to participate in the preliminary judging to compete in the costume contest?
    A
    You must participate in the preliminary judging to be eligible to compete in the evening contest. Being a contestant will mean donning your attire in full once on Saturday for preliminary judging and again as determined for the evening event.
  • QHow does the preliminary judging work?
    A
    Preliminary judging is done by costume category during the day of the contest. Each category will have a time window. If you have a conflict with your category's designated window, or aren't sure what category to register as, stop by the judging room and talk to registration about an alternate time. To learn more about the preliminary judging process, visit the costume contest event page.
  • QWhat are the costume contest categories?
    A


    Individuals can apply to be judged in one of the following catergories: Youth (ages 11 - 15), Tailors (needlework focus), Soldiers (emphasis on armor), Tinkers (emphasis on hardware), and Beyond Human (costumes that are really big). Final placement will be at the discretion of the judges and contest organizers. Click here for additional details about the costume contest.

  • QWhat are the prizes for winning the costume contest?
    A
    Each category winner wins $200, and runner-ups win $100. The best costume across all the categories will take home an additional $500 for Best in Show! Bring your A-game!
  • QWhat are the rules of the costume contest?
    A
    You can find a complete list of contest rules on the costume contest event page.
  • QWill there be a costume contest?
    A
    Yes! We will have our annual costume contest and after-party, as well as a kids contest for our guests that are ages 10 and under. You can find more information about each in the Special Events section of our website!
  • QAm I able to move or raise my artist alley table?
    A
    No--all tables need to remain where there are when you arrive for setup.
  • QCan I purchase additional exhibitor badges?
    A
    You can purchase up to 4 additional badges per inline or corner booth and 1 additional badges per artist alley table. The cost of each badge is $95 and may be purchased by emailing prbrister@rosecitycomiccon.com. You will need to provide the company/display name from your application along with the number of badges you would like to purchase.
  • QCan I transfer or sublet my booth to someone else?
    A
    As per our terms and conditions, the transferring, reselling, or sub-licensing of tables or booths is not allowed. In the case of multiple parties sharing one exhibit space, the person whose name appears of this contract assumes full responsibility for that space.
  • QIs electricity included with my exhibitor booth or artist alley table purchase?
    A
    No, electricity must be purchased through the Oregon Convention Center. You will need your location prior to ordering. Please contact the Oregon Convention Center for more information.  servicedesk@oregoncc.org

  • QIs ID required to pick up my badge(s)?
    A
    Yes, picture ID is required in order for you to pick up your exhibitor, artist table, panel, press or professional badge.

    The contact person on your original application will need to bring picture ID to check in and they will be given all exhibitor badges for your booth or Artist Alley table. If you need to change the contact or will be sending someone other than the main contact to check in, you will need to email prbrister@rosecitycomiccon.com.
  • QWhat are the requirements for displays in an exhibitor booth or artist table?
    A
    Artist Alley tables:


    • Banners and displays behind tables must be no more than 8 feet from the floor, 5.5 feet wide, and 2 inches deep

    • Displays must be freestanding.

    • No rolling racks, shelving or other display items will be allowed behind artist tables.

    • Table displays must be no more than 4ft from table top, with displays facing in.

    • No displays may obstruct the views of other artists.



    Exhibitor Booth:


    • Displays may not exceed 15 feet in height unless event management has given you approval prior to set up

    • All merchandise, display items, and chairs are required to stay inside of the space purchased. No items may extend into the aisles

  • QWhat are the requirements to exhibit in Artist Alley?
    A
    Artist Alley tables are exclusively for use by creators who have artwork or other items directly related to their work for sale at their table, such as prints, sketchbooks, original art, commissions etc. Merchandise must be primarily paper goods. A small number of other items such as T-shirts, pins, and totes are permissible so long as they do not represent the majority of items for sale at the table.

    Artist alley is curated, having current examples of your artwork available on your website will help us evaluate your application during the curation process.

    Artists must be present during the show.
  • QWhat is included with my exhibitor booth or artist table purchase?
    A
    One Exhibitor 10x10 booth

    •  pipe and drape

    • (1) 8x2 table

    • 2 chairs

    • 2 exhibitor badges


    One Exhibitor booth corner upgrade

    All items from the exhibitor 10x10 booth above plus:

    • 1 additional  table

    • 2 additional chairs

    • 2 additional exhibitor badges


    One Artist Alley table

    • (1) 6x2 draped table

    • 2 chairs

    • 2 exhibitor badges

  • QWhat is the cancellation policy?
    A
    In the event you want to cancel or withdraw from the exhibition, you may do so by giving written notice to RCCC, by certified mail, return receipt requested. The date of cancellation withdrawal or downsize in space as applicable shall be the post mark date on the notice. Cancellation 180 days or more before the date of the exhibition entitles you to a refund amounting to 50% of your total payment. If you cancel within 180 days or less of the exhibition date, you are not eligible for a refund. Please refer to the cancellation policy in the Terms and Conditions section of the RCCC Exhibitor application for further information. To request a copy of the RCCC Exhibitor Terms and Conditions, please email prbrister@rosecitycomiccon.com.
  • QWhen can I check in for my exhibitor booth or artist alley table?
    A
    Your exhibitor packet with loading dock, check in and other show information will be emailed to the email address that was provided on your application about one month prior to the show.

    The loading dock and check in times are staggered starting the day before the show. Please be sure to check the email for your start time.

    If you do not receive the exhibitor packet email or have any questions regarding the information received, please feel free to email prbrister@rosecitycomiccon.com
  • QWhen will I receive my exhibitor booth or artist alley location?
    A
    Your location will be available to be viewed on our website about a month prior to the show.  You will be sent an email when this information has been updated.
  • QCan I bring food?
    A
    Of course! We don't want you to fall over because you haven't eaten. While the convention center (not us) would prefer you eat their food, we totally get that you may want healthy options, on a special diet, or just prefer to have your own snacks. Outside food and drink is totally allowed.
  • QCan I take photos?
    A
    Photography is allowed, but not in high-traffic areas. This includes near doors, escalators, and in busy hallways. Please move to a designated photography area to take photos. Inappropriate photography will be subject to our harassment policy. Please read our photography policy for complete details.
  • QDress Code
    A
    In keeping with our family-friendly atmosphere, and for health and safety reasons, RCCC enforces a dress code. Proper attire must be worn at all times, including shirts and appropriate footwear. Clothing with rude, vulgar, or offensive language or graphics is not permitted at any time. Admission to RCCC may be denied if clothing is deemed by RCCC management to be inappropriate.
  • QHow do I redeem an Autograph I bought online?
    A
    You will bring the QR code you received when you made your purchase. This would have been emailed to the email address you used at the time of purchase. You can bring this QR / Barcode with you to be scanned at the time of redemption at the guests location.
  • QHow does advance merchandise purchases work?
    A
    Great question! You will bring your ShowClix confirmation QR Code with you (on your phone is fine) and head into the Oregon Ballroom / Ticketing. From there you can exchange your tickets for Badges and head over to the fulfillment station located in the same room where we will scan that QR code and give you the items you purchased in advance. If you already have your badges you can head right over to the fulfillment station.
  • QI’m an attendee. Where can I park if I drive to RCCC?
    A
    If you are driving to Rose City Comic Con, you will find ample street and bus parking in the surrounding area. In addition, the Oregon Convention Center provides on-site parking in its clean and secure underground parking garage. On-site parking information can be found here.
  • QI’m an exhibitor. Where should I park when I arrive at RCCC?
    A
    Special exhibitor and vendor parking is available for a weekend rate of $80 USD. The parking is located behind the Oregon Convention Center on NE 1st Ave. This lot is for RCCC exhibitors only and allows overnight parking with in and out privileges. Exhibitor parking may be purchased onsite during check in. Be aware that spaces are limited, and large vehicles may require more than one parking permit.
  • QIs there a security check?
    A
    Yes, there is. This year we have put in place a bag check to ensure no weapons are brought into the convention center. The entrance points for the event will be at the corner of Holiday and Martin Luther King intersection, the North East side fo the building. We will have directional signs along with staff on hand should you have any questions.

    Entry Points:

    • VIP, FastPasses, Premium Pass holder will enter through the VIP security check point.

    • Anyone requiring accessibility access will also enter through the VIP Security check point

    • All other badge holders, Weekend, Friday, Saturday, Pros, Media, Exhibitors, Guests, and Artist Alley will use the Main GA entrance.

    • If you park in the Convention Center garage, please head straight to the garage elevators, we will have a bag check there and route you directly into the convention center.

  • QPets
    A
    Pets are not permitted at Rose City Comic Con, with the exception of guide, signal, or service animals (as defined by state and local laws).
  • QWhat about Accessibility?
    A

    Rose City Comic Con strives to create an inclusive and friendly environment for all of its attendees. We are happy to provide a variety of services to help you enjoy your experience!


    Getting to the Show

    Trimet
    Portland’s TriMet MAX light rail stops 300 times a day at our front door, connecting riders to downtown, surrounding neighborhoods, the Oregon Zoo, and Portland International Airport. Portland Streetcar’s Central Loop stops at our MLK lobby entrance every 15 minutes. Also, at the MLK lobby entrance, TriMet’s Bus Line No. 6 provides access to downtown stops and outlining areas.







    Accessibility and Companion Bracelets
    Rose City Comic Con provides accessibility bracelets and companion bracelets for those with mobility, vision, hearing, or other difficulties that allow attendees and companions wearing accessibility and companion bracelets to skip lines for autographs, and photo-ops and has access to seating for panels after VIP seating and before general admission. There will be some designated seating, however, you are not required to sit in those seats if you do not want to. 


    For 2017 we have instituted a bag check due to increase the safety of our attendees. Anyone needing an accessibility bracelet should enter through the VIP entrance which also services as our Accessibility entrance to ensure a much shorter wait and faster access to the event.




    ASL and Other Requests
    ASL interpreters will be on the main stage of our large panel room signing for all the celebrity panels.
    You may check at the information booths for information on ASL interpreter availability.







    Quite Rooms
    We have a quiet room available for those who require a bit of quiet away from the show, please see the map in the program guide for the location.
    Additionally, if you are a nursing mother, we have a mother’s room available, please see the map in the program guide for the location.







    General Accessibility of the Convention Center




    • Grounds, walks and floor surfaces along accessible routes are stable, firm, and non-slip under most weather conditions.

    • Sidewalks, leading from the front driveway loading and unloading zones for shuttle buses and taxis, and leading to the main facility entrances, are free of abrupt changes in surface level.

    • Sidewalks and ramps have a 36 inch clear opening.

    • Handrails are mounted 33 inches above the ramp surface, no more than 2 feet from the wall.

    • All lobby access points have automatic doors.

    • All thresholds at exterior doors are flush with the floor.

    • All stairs have handrails.






    Elevators




    • All levels of the building are reachable by elevator.

    • Raised Braille indicates both call buttons and floor designations.

    • Control call buttons and alarm buttons are accessible to persons in wheelchairs.

    • Elevator doors are equipped with an automatic bumper safety system.






    Restrooms




    • Restrooms for each gender are available in public areas.

    • Family and gender neutral restrooms are also available in public areas.

    • Restroom entrances have a clear opening of 32 inches and all public restroom entrances have automatic doors.

    • Sinks are mounted at least 29 inches from the floor (measured from the bottom of the apron) for wheelchair knee clearance and the drainpipe allows for toe clearance.

    • Faucet controls automatically start through sensors.

    • All restroom dispensers and accessories are within reach of a person seated in a wheelchair.

    • All restrooms have at least one stall with a clear, 32 inch opening.

    • The accessible toilet stall is arranged to provide either side or front approach by someone in a wheelchair.

    • Grab bars are of sufficient length located along the sides and back of the accessible stalls.

    • Flush controls and toilet paper rolls are positioned so someone using a front approach to the toilet can reach them.






    Meeting rooms, ballrooms and exhibit halls




    • All meeting rooms, ballrooms and exhibit halls are accessible by wheelchair.

    • Hallways and corridors between rooms have a clearance of 36 inches with allowance space for turning and passing.

    • Doors to rooms have a clear opening of 32 inches.

    • Thresholds of interior doors have a maximum edge height of half an inch.

    • Meeting rooms, ballrooms and exhibit hall floors are non-slip, level and independently negotiable by persons in wheelchairs.

    • Wheelchair lifts are available to use with raised podiums and platforms and should be requested ahead of time to prepare for use.

    • Microphones are available and easily adjusted for flexible use.

    • Meeting rooms and ballrooms can be equipped with Assistive Listening Device transmission through existing systems. Request ALD at time of show registration or when purchasing tickets.






    Wheelchair and scooter on-site rentals




    • The center works with a third-party-vendor, ScooterBug, to offer five wheelchairs and five electric convenience vehicles for rent to patrons.

    • Wheelchairs are $15 per day.

    • ECVs rent for $35 per day. Available to rent onsite, on a first come first serve basis.

    • The rental period is on a daily basis, not per 24 hour period.

    • Wheelchairs and ECVs can be returned at any point during the day, but will be charged the full rate.

    • Wheelchairs, scooters & other power-driven mobility devices (i.e. Segways)

    • OCC only allows powered wheelchairs, scooters and Segway’s for people with disabilities as defined under the Americans with Disabilities Act and as long as they can be operated safely in our facility.

    • Only electric or battery powered OPDMD are allowed inside the facility.

    • OPDMD cannot travel at a speed greater than the pedestrian traffic.

    • OPDMD users travel the pedestrian route.

    • OPDMD users understand that on-site storage space is limited.






    Parking and drop-off, loading zones




    • All parking levels in the Oregon Convention Center parking garage include accessible spaces within easy access of elevators.

    • There are 10 accessible spaces on parking level one and 11 accessible spaces on parking level two.

    • Parking level P2 includes accessible areas with a 9 foot high ceiling clearance to accommodate adapted vehicles.

    • Passenger drop-off and loading zones, All zones are located on an accessible route to an accessible building entrance. All zones have adequate vertical and horizontal clearance.

    • Not all zones have an unobstructed accessible aisle next to the vehicle pull-up space. There is a public use sidewalk, which may be obstructed by pedestrians and attendees.

    • There will be a bag check at the elevators in the garage. If you park in the OCC garage please proceed to the elevators rather than trying to locate an exit to the exterior of the building. 






    Service Animals
    We love our animal friends, but the convention center prohibits all animals on its campus. This includes therapy or anxiety pets. Only animals trained to provide assistance to an individual with a disability, through a specific action, are allowed.







    Questions?
    If you have questions or need clarification, please send an email to: info@rosecitycomiccon.com

  • QWhat are the general rules?
    A
    You can find a complete list of RCCC rules here!
  • QWhy are you doing a bag check?
    A
    Well, we want to make sure everyone stays safe and have taken this measure to ensure just that. We aren't looking for anything other than weapons. Food, snacks, beverages, etc are allowed. It should be a very quick process, a quick look in the bag and away you go.
  • QWill there be a long line?
    A
    Yes and no. As with any event with a large attendance, you may have to wait in line at times. But we are always working to keep those lines moving quickly and efficiently as possible. To be sure you don't miss anything, we are opening the doors to the convention center 2 hours before the event starts.

    • 11am on Friday

    • 8am on Saturday

    • 8am on Sunday


    You can come in early, exchange tickets for badges, pick up any items you ordered in advance, grab a coffee and hang out with friends.
  • QAre there rules about what I can wear?
    A
    Please see our costume policy page for details about what is considered acceptable attire.
  • QCan I bring a sign offering free hugs?
    A
    We know some of you like hugs, but please don’t carry around a sign saying so. Ask politely before hugging a stranger; you could really hurt someone by tackling (aka “glomping”) them. Respect each other and we’ll all have a better time!
  • QCan I take photos?
    A
    Photography is allowed, but not in high-traffic areas. This includes near doors, escalators, and in busy hallways. Please move to a designated photography area to take photos. Inappropriate photography will be subject to our harassment policy. Please read our photography policy for complete details.
  • QDress Code
    A
    In keeping with our family-friendly atmosphere, and for health and safety reasons, RCCC enforces a dress code. Proper attire must be worn at all times, including shirts and appropriate footwear. Clothing with rude, vulgar, or offensive language or graphics is not permitted at any time. Admission to RCCC may be denied if clothing is deemed by RCCC management to be inappropriate.
  • QIs there a security check?
    A
    Yes, there is. This year we have put in place a bag check to ensure no weapons are brought into the convention center. The entrance points for the event will be at the corner of Holiday and Martin Luther King intersection, the North East side fo the building. We will have directional signs along with staff on hand should you have any questions.

    Entry Points:

    • VIP, FastPasses, Premium Pass holder will enter through the VIP security check point.

    • Anyone requiring accessibility access will also enter through the VIP Security check point

    • All other badge holders, Weekend, Friday, Saturday, Pros, Media, Exhibitors, Guests, and Artist Alley will use the Main GA entrance.

    • If you park in the Convention Center garage, please head straight to the garage elevators, we will have a bag check there and route you directly into the convention center.

  • QPets
    A
    Pets are not permitted at Rose City Comic Con, with the exception of guide, signal, or service animals (as defined by state and local laws).
  • QWhat about Accessibility?
    A

    Rose City Comic Con strives to create an inclusive and friendly environment for all of its attendees. We are happy to provide a variety of services to help you enjoy your experience!


    Getting to the Show

    Trimet
    Portland’s TriMet MAX light rail stops 300 times a day at our front door, connecting riders to downtown, surrounding neighborhoods, the Oregon Zoo, and Portland International Airport. Portland Streetcar’s Central Loop stops at our MLK lobby entrance every 15 minutes. Also, at the MLK lobby entrance, TriMet’s Bus Line No. 6 provides access to downtown stops and outlining areas.







    Accessibility and Companion Bracelets
    Rose City Comic Con provides accessibility bracelets and companion bracelets for those with mobility, vision, hearing, or other difficulties that allow attendees and companions wearing accessibility and companion bracelets to skip lines for autographs, and photo-ops and has access to seating for panels after VIP seating and before general admission. There will be some designated seating, however, you are not required to sit in those seats if you do not want to. 


    For 2017 we have instituted a bag check due to increase the safety of our attendees. Anyone needing an accessibility bracelet should enter through the VIP entrance which also services as our Accessibility entrance to ensure a much shorter wait and faster access to the event.




    ASL and Other Requests
    ASL interpreters will be on the main stage of our large panel room signing for all the celebrity panels.
    You may check at the information booths for information on ASL interpreter availability.







    Quite Rooms
    We have a quiet room available for those who require a bit of quiet away from the show, please see the map in the program guide for the location.
    Additionally, if you are a nursing mother, we have a mother’s room available, please see the map in the program guide for the location.







    General Accessibility of the Convention Center




    • Grounds, walks and floor surfaces along accessible routes are stable, firm, and non-slip under most weather conditions.

    • Sidewalks, leading from the front driveway loading and unloading zones for shuttle buses and taxis, and leading to the main facility entrances, are free of abrupt changes in surface level.

    • Sidewalks and ramps have a 36 inch clear opening.

    • Handrails are mounted 33 inches above the ramp surface, no more than 2 feet from the wall.

    • All lobby access points have automatic doors.

    • All thresholds at exterior doors are flush with the floor.

    • All stairs have handrails.






    Elevators




    • All levels of the building are reachable by elevator.

    • Raised Braille indicates both call buttons and floor designations.

    • Control call buttons and alarm buttons are accessible to persons in wheelchairs.

    • Elevator doors are equipped with an automatic bumper safety system.






    Restrooms




    • Restrooms for each gender are available in public areas.

    • Family and gender neutral restrooms are also available in public areas.

    • Restroom entrances have a clear opening of 32 inches and all public restroom entrances have automatic doors.

    • Sinks are mounted at least 29 inches from the floor (measured from the bottom of the apron) for wheelchair knee clearance and the drainpipe allows for toe clearance.

    • Faucet controls automatically start through sensors.

    • All restroom dispensers and accessories are within reach of a person seated in a wheelchair.

    • All restrooms have at least one stall with a clear, 32 inch opening.

    • The accessible toilet stall is arranged to provide either side or front approach by someone in a wheelchair.

    • Grab bars are of sufficient length located along the sides and back of the accessible stalls.

    • Flush controls and toilet paper rolls are positioned so someone using a front approach to the toilet can reach them.






    Meeting rooms, ballrooms and exhibit halls




    • All meeting rooms, ballrooms and exhibit halls are accessible by wheelchair.

    • Hallways and corridors between rooms have a clearance of 36 inches with allowance space for turning and passing.

    • Doors to rooms have a clear opening of 32 inches.

    • Thresholds of interior doors have a maximum edge height of half an inch.

    • Meeting rooms, ballrooms and exhibit hall floors are non-slip, level and independently negotiable by persons in wheelchairs.

    • Wheelchair lifts are available to use with raised podiums and platforms and should be requested ahead of time to prepare for use.

    • Microphones are available and easily adjusted for flexible use.

    • Meeting rooms and ballrooms can be equipped with Assistive Listening Device transmission through existing systems. Request ALD at time of show registration or when purchasing tickets.






    Wheelchair and scooter on-site rentals




    • The center works with a third-party-vendor, ScooterBug, to offer five wheelchairs and five electric convenience vehicles for rent to patrons.

    • Wheelchairs are $15 per day.

    • ECVs rent for $35 per day. Available to rent onsite, on a first come first serve basis.

    • The rental period is on a daily basis, not per 24 hour period.

    • Wheelchairs and ECVs can be returned at any point during the day, but will be charged the full rate.

    • Wheelchairs, scooters & other power-driven mobility devices (i.e. Segways)

    • OCC only allows powered wheelchairs, scooters and Segway’s for people with disabilities as defined under the Americans with Disabilities Act and as long as they can be operated safely in our facility.

    • Only electric or battery powered OPDMD are allowed inside the facility.

    • OPDMD cannot travel at a speed greater than the pedestrian traffic.

    • OPDMD users travel the pedestrian route.

    • OPDMD users understand that on-site storage space is limited.






    Parking and drop-off, loading zones




    • All parking levels in the Oregon Convention Center parking garage include accessible spaces within easy access of elevators.

    • There are 10 accessible spaces on parking level one and 11 accessible spaces on parking level two.

    • Parking level P2 includes accessible areas with a 9 foot high ceiling clearance to accommodate adapted vehicles.

    • Passenger drop-off and loading zones, All zones are located on an accessible route to an accessible building entrance. All zones have adequate vertical and horizontal clearance.

    • Not all zones have an unobstructed accessible aisle next to the vehicle pull-up space. There is a public use sidewalk, which may be obstructed by pedestrians and attendees.

    • There will be a bag check at the elevators in the garage. If you park in the OCC garage please proceed to the elevators rather than trying to locate an exit to the exterior of the building. 






    Service Animals
    We love our animal friends, but the convention center prohibits all animals on its campus. This includes therapy or anxiety pets. Only animals trained to provide assistance to an individual with a disability, through a specific action, are allowed.







    Questions?
    If you have questions or need clarification, please send an email to: info@rosecitycomiccon.com

  • QWhat is the harassment policy?
    A
    Rose City Comic Con is a safe place. Please view our harassment policy page for details.
  • QWhat is the weapons policy?
    A
    Only simulated or costume weapons are allowed at the Rose City Comic Con as part of your costume. Please refer to our weapons policy page for further guidelines.
  • QWhy are you doing a bag check?
    A
    Well, we want to make sure everyone stays safe and have taken this measure to ensure just that. We aren't looking for anything other than weapons. Food, snacks, beverages, etc are allowed. It should be a very quick process, a quick look in the bag and away you go.
  • QWill there be a long line?
    A
    Yes and no. As with any event with a large attendance, you may have to wait in line at times. But we are always working to keep those lines moving quickly and efficiently as possible. To be sure you don't miss anything, we are opening the doors to the convention center 2 hours before the event starts.

    • 11am on Friday

    • 8am on Saturday

    • 8am on Sunday


    You can come in early, exchange tickets for badges, pick up any items you ordered in advance, grab a coffee and hang out with friends.
  • QIs there a security check?
    A
    Yes, there is. This year we have put in place a bag check to ensure no weapons are brought into the convention center. The entrance points for the event will be at the corner of Holiday and Martin Luther King intersection, the North East side fo the building. We will have directional signs along with staff on hand should you have any questions.

    Entry Points:

    • VIP, FastPasses, Premium Pass holder will enter through the VIP security check point.

    • Anyone requiring accessibility access will also enter through the VIP Security check point

    • All other badge holders, Weekend, Friday, Saturday, Pros, Media, Exhibitors, Guests, and Artist Alley will use the Main GA entrance.

    • If you park in the Convention Center garage, please head straight to the garage elevators, we will have a bag check there and route you directly into the convention center.

  • QWhy are you doing a bag check?
    A
    Well, we want to make sure everyone stays safe and have taken this measure to ensure just that. We aren't looking for anything other than weapons. Food, snacks, beverages, etc are allowed. It should be a very quick process, a quick look in the bag and away you go.
  • QWill there be a long line?
    A
    Yes and no. As with any event with a large attendance, you may have to wait in line at times. But we are always working to keep those lines moving quickly and efficiently as possible. To be sure you don't miss anything, we are opening the doors to the convention center 2 hours before the event starts.

    • 11am on Friday

    • 8am on Saturday

    • 8am on Sunday


    You can come in early, exchange tickets for badges, pick up any items you ordered in advance, grab a coffee and hang out with friends.
  • QCan I buy the tickets at any local stores this year?
    A
    Yes, we will have badges on sale in local comic book stores about 6 weeks prior to the event.
  • QCan I purchase additional exhibitor badges?
    A
    You can purchase up to 4 additional badges per inline or corner booth and 1 additional badges per artist alley table. The cost of each badge is $95 and may be purchased by emailing prbrister@rosecitycomiccon.com. You will need to provide the company/display name from your application along with the number of badges you would like to purchase.
  • QCan I trade my autograph ticket for a photo-op ticket?
    A
    The tickets for autographs and photo-ops are not interchangeable. All autograph sales are final. For assistance with photo-op purchases, please contact photo support.
  • QHow do I receive my badge and merchandise that I ordered online?
    A
    Badge and merchandise orders placed before July 28th will be mailed to the shipping address specified in the order form. Orders placed after July 28th must be picked up at the event in Ticketing Hall A of the Oregon Convention Center. For pick up, you will need a printed copy of the order confirmation or a copy of the confirmation email on your smart phone.
  • QHow do I receive my pre-purchased tickets and/or lanyards?
    A
    Bring a paper ticket, a printed copy of your ticket confirmation, or show us your ticket confirmation on your smart phone to exchange for a badge and/or pre-purchased lanyards at one of the following locations:

    • Sept 8 - 10 at the Oregon Convention Center at the ticketing hall

  • QIs ID required to pick up my badge(s)?
    A
    Yes, picture ID is required in order for you to pick up your exhibitor, artist table, panel, press or professional badge.

    The contact person on your original application will need to bring picture ID to check in and they will be given all exhibitor badges for your booth or Artist Alley table. If you need to change the contact or will be sending someone other than the main contact to check in, you will need to email prbrister@rosecitycomiccon.com.
  • QIs there a military discount?
    A
    All active military, reservist, and guards personnel will receive a 3 day pass with proof of active military ID, available for pickup at the show's ticketing hall.

    For retired and honorably discharged veterans, we will be offering passes to a veterans organization to handle distribution. In 2016 we used VetTix.org and will likely use them again for this event year. If you haven't done so already, you will need to create an account and verify your status through the VetTix.org system. More information will be added at a later time. Please be sure to follow VetTix.org for announcements on availability.
  • QWhat if I have special attendee requirements?
    A
    Please contact the Oregon Convention Center or review their website for details on accommodations. You may also email our info line at info@rosecitycomiccon.com with your specific question or request.
  • QWhat if I lose my badge?
    A
    Badges that are lost, stolen or damaged cannot be replaced.  Please take care of your badge--it is your only valid entry into the event.
  • QWhat if the guest or panel I want to see is on a day I don’t have a badge for?
    A
    You can call ShowClix customer support 888-718-4253 - Mon-Fri from 9am-9pm ET. to upgrade your ticket to another day. However, supplies are limited so purchasing a weekend pass is a great way to make sure you don't miss anything!
  • QWhat is the refund policy?
    A
    Tickets and Badges are non-refundable.
  • QWhat is the transfer policy?
    A
    Tickets are 100% transferable through the date listed on the ticket. No transaction needs to occur--just pass the ticket confirmation on to the new party.