ACCESSIBILITY

Rose City Comic Con strives to create an inclusive and friendly environment for all of its attendees. We are happy to provide a variety of services to help you enjoy your experience! To ensure you receive up-to-date Accessibility information the week of RCCC, please subscribe to our Accessibility list.

Updated: June 18, 2024

GETTING TO THE SHOW | AT THE SHOW | ASL REQUESTS | MOBILITY DEVICES

GENERAL ACCESSIBILITY OF THE CONVENTION CENTER | CONTACT & MAILING LIST

Getting to the Show

TRIMET

Portland’s TriMet MAX light rail stops 300 times a day at our front door, connecting riders to downtown, surrounding neighborhoods, the Oregon Zoo, and Portland International Airport. Portland Streetcar’s Central Loop stops at our MLK lobby entrance every 15 minutes. Also, at the MLK lobby entrance, TriMet’s Bus Line No. 6 provides access to downtown stops and outlining areas.

PARKING AND DROP-OFF, LOADING ZONES

All parking levels in the Oregon Convention Center parking garage include accessible spaces within easy access of elevators.
There are 10 accessible spaces on parking level one and 11 accessible spaces on parking level two.
Parking level P2 includes accessible areas with a 9 foot high ceiling clearance to accommodate adapted vehicles.
Passenger drop-off and loading zones, All zones are located on an accessible route to an accessible building entrance. All zones have adequate vertical and horizontal clearance.
Not all zones have an unobstructed accessible aisle next to the vehicle pull-up space. There is a public use sidewalk, which may be obstructed by pedestrians and attendees.
There will be a bag check at the elevators in the garage. If you park in the OCC garage please proceed to the elevators rather than trying to locate an exit to the exterior of the building.

At the Show

Entering the Oregon Convention Center

Rose City Comic Con offers a designated Entrance for persons with disabilities and the individuals accompanying them. This entrance is closer to both Registration and the Queue Hall.

ENTRANCE LOCATION: NE HOLLADAY STREET

Accessibility and Companion Bracelets

Registration—located just outside the Exhibit Hall A entrance—should be the first stop on your RCCC adventure! There’s a designated ADA desk on the far right side of the kiosks for your convenience. Here you can pick up your badges if you did not get them in advance, grab your accessibility bracelets, and snag an Autograph Return Time card.**

**Autograph Return Time cards are for fans with celebrity autograph tickets who do not have an adult companion with them. Learn more below in the ‘Celebrity Autograph’ section.

Accessibility bracelets are provided to attendees with disabilities and up to one companion. Please note that both you and your companion must have a Rose City Comic Con badge to attend the event.

Accessibility bracelets are for individuals who:

Are visually impaired or blind
Are hearing impaired or deaf
Are limited in their mobility
Have a cognitive disability

An accessibility wristband allows for certain accommodations that aim to improve the Rose City Comic Con experience for those with accessibility needs.

Main Stage Programming

Panel rooms will have designated accessible seating in various locations throughout the room. Please ask a Crew or Staff member if you need assistance finding these seats. You are not required to sit in them if you don’t want to.

Most panel rooms are not cleared between panels, however, our Main Stage will have a few clearing instances which will be marked on the programming schedule. For especially popular Main Stage panels, we recommend lining up at least 30 minutes before seating is scheduled to begin to help ensure you make it into the panel before the cutoff. An accessibility wristband does not guarantee seating or entry if the room is at capacity. If you are someone who has ADA-related difficulties standing in line for long periods, please speak to a Crew or Staff member about having your companion wait in line on behalf of you both.

If you use a mobility device such as a wheelchair, scooter, walker, or cane, please see a Crew or Staff member so they can direct you to a designated line. Guests with mobility devices will be permitted into the Main Stage panel room first for easier navigation down the aisles to the ADA reserved seating areas.

Note: While Staff will always do their best to make accommodations, designated accessibility seating cannot be guaranteed and is available on a first-come-first-serve basis.

Celebrity Autographs

If you purchased a celebrity autograph ticket, certain ADA accommodations are available for your convenience.

Rose City Comic Con provides space for wheelchair/scooter parking outside of the standard queue. If you use one of these devices, you’re invited to wait there while your companion holds your place in line.

If you’re someone who has ADA-related difficulties standing in lines for long periods, seating will be provided while your companion holds your place in line.

Priority line access is reserved for individuals who purchased a Club Rose membership, a Fast Pass badge, or a Premium badge.

If you do not have a companion or cannot be separated from your companion for ADA-related reasons, you can utilize an Autograph Return Card. To do so, speak with the Crew member who is working line control for the guest you are meeting. The Crew member will temporarily take your Autograph Return Card in exchange for a set return time. This return time will be based on the speed in which the guest is signing and your current location in line. When you return at the time that was given to you, the Crew member will place you toward the front of the line and you will receive your Autograph Return Card back for use at other autograph tables.

This Autograph Return Card may only be used by the person whose name is written on the card, and this person must be wearing an ADA wristband. If you are this person, you must return within five (5) minutes after the return time given to you. Upon your return, please check in with the Crew member again and they will place you toward the front of the line.

Celebrity guests are not guaranteed to be at their booths if you fail to return on time, so please make sure to set a reminder for yourself. Should a celebrity guest need to stop autographing unexpectedly, a Crew member will call the cell phone number on your Autograph Return Card and let you know what action to take.

Celebrity Photo Ops

If you bought a ticket to take a professional photo with a celebrity, please note that there are no default ADA accommodations offered. Priority line access is reserved for individuals who purchased a Club Rose membership, a Fast Pass badge, or a Premium badge.

Typically, photo op waits don’t take long. You don’t need to arrive for your photo op until 10-15 minutes prior to the scheduled start time. Once the ops begin, the line will move very quickly as photo ops are fast!

If your photo op is delayed for any reason and it becomes difficult to stand/wait, please speak to an Epic Photo Ops staff member or a Rose City Comic Con Crew member within the photo op area and they will be happy to assist you.

Quiet Room & Sensory-Friendly Booth

Located in Room E147A, we have a Quiet Room available for fans who are feeling overwhelmed and require a bit of quiet away from the show. There will also be a Sensory-Friendly area in the back of the Exhibit Hall in Booth 1270.

Our incredible partners the Autism Society of Oregon and ThinkFun–Brio–Ravensburger will have puzzles, toys, fidgets, headphones, and other items available for use.

Service Animals

We love our animal friends, but the convention center prohibits all animals on its campus. This includes therapy or emotional support pets. Only animals trained to assist an individual with a disability through a specific action (such as guiding the blind or visually impaired, alerting to a medical condition, or providing mobility assistance), are allowed.

Oregon Convention Center staff, Rose City Comic Con staff, and Security have the legal right to ask if your dog is required because of a disability and what work or task it is trained to perform.

ASL Requests

We are pleased to be able to provide ASL interpreting services for all of our deaf and hard of hearing fans. These free services are available for you to utilize during panels and programming, autographing and photo op sessions, fan meetups, and more.

Main Stage Panels: All Main Stage panels will be ASL interpreted. Head to the front of the room and look for the ASL interpreter near the left or right side of the stage. There will be specially labeled seats near this interpreter for you to sit in. Please let our staff know if additional accommodations need to be made. Panels and events that have requested ASL interpretation will be labeled in our mobile app and online schedule. Simply head to our Programming page and filter by ASL to find these panels.

Other panels, autographs, photo ops, and special requests: Our ASL interpreters are available in a limited capacity, on a first come, first served basis for onsite requests for additional panels, autographs, and photo ops sessions. Requests for ASL interpreters should be placed through our application form, however, if the form has closed, please email [email protected] with your request and we will do our best to accommodate it.

If you are at the show, you may check at the Accessibility Desk located just to the right of Registration in Pre-Function Lobby A for information on ASL interpreter availability not requested in advance.

ASL Form is now closed

Mobility Device Rentals

While Rose City Comic Con does not provide wheelchairs or other mobility devices for the event, we have partnered with Northwest Mobility to provide mobility device rentals. While there may be a limited number of scooters available for walk up requests, we cannot guarantee availability on the day and recommend making a reservation through Northwest Mobility ahead of time.

To rent a scooter, please call Northwest Mobility at: 1-503-385-8693 and tell them you would like to rent for Rose City Comic Con 2024.

General Accessibility of the Convention Center

Grounds, walks and floor surfaces along accessible routes are stable, firm, and non-slip under most weather conditions.
Sidewalks, leading from the front driveway loading and unloading zones for shuttle buses and taxis, and leading to the main facility entrances, are free of abrupt changes in surface level.
Sidewalks and ramps have a 36 inch clear opening.
Handrails are mounted 33 inches above the ramp surface, no more than 2 feet from the wall.
All lobby access points have automatic doors.
All thresholds at exterior doors are flush with the floor.
All stairs have handrails.

ELEVATORS

All levels of the building are reachable by elevator.
Raised Braille indicates both call buttons and floor designations.
Control call buttons and alarm buttons are accessible to persons in wheelchairs.
Elevator doors are equipped with an automatic bumper safety system.

RESTROOMS

Restrooms for each gender are available in public areas.
Family and gender neutral restrooms are also available in public areas.
Restroom entrances have a clear opening of 32 inches and all public restroom entrances have automatic doors.
Sinks are mounted at least 29 inches from the floor (measured from the bottom of the apron) for wheelchair knee clearance and the drainpipe allows for toe clearance.
Faucet controls automatically start through sensors.
All restroom dispensers and accessories are within reach of a person seated in a wheelchair.
All restrooms have at least one stall with a clear, 32 inch opening.
The accessible toilet stall is arranged to provide either side or front approach by someone in a wheelchair.
Grab bars are of sufficient length located along the sides and back of the accessible stalls.
Flush controls and toilet paper rolls are positioned so someone using a front approach to the toilet can reach them.

MEETING ROOMS, BALLROOMS, AND EXHIBIT HALLS

All meeting rooms, ballrooms and exhibit halls are accessible by wheelchair.
Hallways and corridors between rooms have a clearance of 36 inches with allowance space for turning and passing.
Doors to rooms have a clear opening of 32 inches.
Thresholds of interior doors have a maximum edge height of half an inch.
Meeting rooms, ballrooms and exhibit hall floors are non-slip, level and independently negotiable by persons in wheelchairs.
Wheelchair lifts are available to use with raised podiums and platforms and should be requested ahead of time to prepare for use.
Microphones are available and easily adjusted for flexible use.
Meeting rooms and ballrooms can be equipped with Assistive Listening Device transmission through existing systems. Request ALD at time of show registration or when purchasing tickets.

ON-SITE WHEELCHAIRS AND SCOOTERS

- Wheelchairs, scooters & other power-driven mobility devices (i.e. Segways)
- OCC only allows powered wheelchairs, scooters and Segway’s for people with disabilities as defined under the Americans with Disabilities Act and as long as they can be operated safely in our facility.
- Only electric or battery powered OPDMD are allowed inside the facility.
- OPDMD cannot travel at a speed greater than the pedestrian traffic.
- OPDMD users travel the pedestrian route.
- OPDMD users understand that on-site storage space is limited.